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FAQ

Frequently Asked Questions

 

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General

  • AKT provides tailor-fit solutions for commercial kitchens to improve workflow efficiency. Backed by more than a decade of experience in operating several restaurants in Victoria, Australia, our +AKTION PLAN is meticulously designed to meet the demands of any restaurant.

    It is our signature end-to-end service which promises an efficient commercial kitchen to ensure profitability, sustainability, and scalability of any F&B business. It involves an in-depth analysis of your kitchen workflow, a collaborative and immersive preview through Virtual Reality, renovation and construction of your new kitchen optimised with +AKT Workflow System, and essential training to operations and kitchen staff members.

    We are also pioneering in bringing innovative kitchen assistants such as SAM and MEGCOOK and developing custom workbenches for any commercial kitchen.

  • AKT is backed by real and rich experience of restaurateurs on both business and operations sides. This means that we know the ups and downs of running a business in a very competitive environment. Getting AKT as your consultant is like getting an experienced business partner who shares nothing but the desire and drive to make your restaurant successful and scalable.

  • Definitely! We are here to work with you on any minor or major commercial kitchen upgrades.

  • Co-bot Philosophy stands for “collaborative robots”. We believe that co-working with robots and machines delivers a more efficient and safer workplace for your staff. The robots get the harder and more tedious tasks, relieving your staff of risks of getting burned or injured in the kitchen.

  • Yes! As stewards of the Co-bot Philosophy, in-depth training with your staff is included with every +AKTION PLAN. Standalone purchases of SAM and MEGCOOK include onboarding guides as well.

  • You may reach out to our sales team by sending us a form here to get a quote on SAM, MEGCOOK, and custom workbenches.

  • AKT focuses on improving kitchen workflow. While we cannot provide you your very own signature dish, we have a dedicated culinary team to help you improve your current recipes and make them compatible with the +AKT Workflow System.

  • We are happy to connect you with our partner providers which would ensure an improved workflow system.

SAM

  • SAM is an expert at all things deep fried. From chicken, fish, squid, pork, to potato chips and wedges, SAM does a wonderful job in delivering baskets of irresistible golden brown fried food. You can have SAM mounted on your floor, wall, or ceiling while having the ability to move its arms by 360 degrees, giving you flexibility with any available space in your commercial kitchen.

  • Preparing deep fried food presents dangers to even the most experienced cooks. Having SAM in your commercial kitchen takes this risk away from your staff. Aside from this, you can expect perfectly fried food every time. No more food is sent back to your kitchen because it is undercooked or overcooked.

  • SAM operates on 200W. This means that you should not expect a substantial increase in your electric bill.

  • We will be teaching you and your staff to become masters in operating SAM. Maintenance and basic troubleshooting will also be shared with you upon turnover.

  • In case you encounter problems with it, feel free to contact our team by sending us a form or by calling the dedicated after sales hotline. It is also good to note that SAM comes with a one-year exclusive warranty.

MEGCOOK

  • MEGCOOK can recreate most stir-fried and or stovetop dishes from your menu. We have successfully tested this with several Asian, American, and Italian recipes. We can schedule a discovery call to check whether MEGCOOK is compatible with your menu.

    You can also witness MEGCOOK in action at one of our partner restaurants by scheduling a visit at our office.

  • MEGCOOK is completely programmable to meet the desired quality and taste of your menu items. This means that you get consistent results every time. And with this unique feature, you can easily introduce new menu items with less training time. It also allows your staff to multitask more efficiently. It also promotes better and cleaner food handling as human interaction with the dishes are lessened.

  • Yes! In case you need additional pans and white boxes, you can send us your orders through this form or purchase directly on our website.

  • Caring for your MECGOOK is as easy as maintaining your usual kitchen tools. Basic troubleshooting guides will be shared with you as well upon purchase.

  • Once you purchase MEGCOOK, you will have access to exclusive offers on its attachments and accessories in case you will be needing an upgrade in the future. MEGCOOK also comes with a one-year warranty. You can also enjoy dedicated support beyond the warranty with affordable call-out charges, parts costs, and a nominal service fee, ensuring your Megcook remains in top-notch condition.